Evaluación institucional de la calidad docente en la Universidad Nacional Pedro Henríquez Ureña (UNPHU)

Abstract

The objective of this research was to propose a model for an integrated and continuous assessment of teaching quality at the Universidad Nacional Pedro Henríquez Ureña (UNPHU), located in Santo Domingo, Dominican Republic. The study uses the mixed methodology, with a non-experimental and transversal design, field study, with exploratory and descriptive scope. Two questionnaires and focal group application are used for the collection of information. The participants consisted of 300 teachers and 22 students. In the quantitative analysis, the findings indicated that a high percentage of teachers know the profile of the professor, in the way they know they are expected to practice. Regarding applied teacher evaluation, a considerable number do not know the process and do not receive feedback from the results. Regarding the qualitative findings, the participating students perceive the competences that the teachers have and those that are lacking for the ideal of the teacher; as for teacher evaluation, they consider that all teachers should be evaluated, shorten the questionnaire and be applied continuously. The results obtained lead to a review of the teacher evaluation process, the development of an induction program, training and teacher development in the best practices to be the teachers that the 21st century demands to guarantee the training of graduates quality. At the end of the research report, a proposal for comprehensive and continuous evaluation of teaching quality is presented, with the aim of innovating this important process.